Starz Entertainment
Performance Guarantee
What is the value Starz Entertainment will
deliver for my event?
1. Contract Guarantee
All
Starz Entertainment events are performed via contract.
Our contracts refer to this guarantee page and are designed
to protect you and also to let you know what to expect as
well as what is expected of you. Contracts detail
table requirements, electrical requirements, safety and
weather issue questions as well as addressing payments and
questions regarding event and equipment specifics. All
contracts require a retainer to be valid.
In our
case, we will refund a retainer for up to 7 days to insure
you have a chance to review everything and be comfortable in
your decision. Final
payments are due 30 days before event unless booked inside
30 days. If inside 30 days full payment is due upon booking.
We want you to be confident. We have completed over
9000 Events in Arizona since 1998.
Value:
What is your peace of mind worth!.
2. Event Planning Guarantee
Starz
Entertainment
is not a "jukebox" service. We
do not just show up and play music. We offer on-line
planning lists, survey results to show you the most popular
songs and will do far more than just helping with your music selections. We
offer assistance in finding other vendors, we coordinate
services with any vendor you provide us contact information
for. You will receive
unlimited
pre-wedding consultations, whether by phone, e-mail, or
in-person. This can involve as little a couple of hours to
as much as 15-25 hours or more depending on the complexities
of the event.
When you book Starz Entertainment, you are not simply
getting a 5 hour performance; in reality you get a 15-25
hour package. We will send you reminders, but you need
to call and set your planning appointment. We want it
to be convenient and easy for you so let us know what works
for you! While we guarantee the planning tools to be
available we also require that you use them.. Song requests,
vendor names, and names of key individuals for your event
must be added into the online planning system.
Value: $
How much do
elite professionals in other fields charge per hour? $250 or
more per hour?
3.
Coordination with other Professionals Guarantee
Starz
Entertainment Guarantees
to help coordinate your event in conjunction with your
other service professionals well BEFORE your event starts.
This means you can rest assured that everyone
(Photographers, Videographers, Caterers, etc.) will be on
the same page during your event.
Value: $Depending on the level of service,
event coordinators alone start at $500 (minimal service)
with most over $1000 for medium level services in Arizona -
We include the coordination at no extra charge
4. Starz Entertainment Website Guarantee
Starz
Entertainment Guarantees
to have this website
www.starzentertainment.net
available for you with as little downtime (due to server
maintenance) as possible.
For a lot of
out of state clients, this is the most valuable service we
offer. This helps them to plan their event despite the fact
they live over 1,000 miles from the venue. There is a wealth
of information that has taken countless hours to compile and
we do it for FREE.
Value: $- 24/ 7
availability of support and tools for your event. You
determine what it is worth.
5.
Formal Dance Guarantee
($$
Guarantee)
Starz
Entertainment Guarantees
to have all of the songs for your formal dances and other
special songs so long as we are given the formal music list
via your online planner at least
30 days prior to your event and it is a song that is
"Commercially available in the United States". This means it
can not be out of print, or be a song only available by
import..
These are
the songs included for a wedding event:
1.
Bride and Groom or Guest of Honor First Dance
2. Bride and Groom or Guest of Honor Introduction Song
4. Corporate Theme
Song
5. Father/Daughter Dance (weddings only)
6. Mother/Groom Dance (weddings only)
** Formal songs must be
submitted via our online planning system so that when we
send you final copies they list correct songs. If for
any reason, songs are not correct when final planning emails
are sent out 10 days prior to event, we need you to notify
us of discrepancies immediately.
$$$
For each of the
above songs
that is NOT played you will be refunded $150.
***NOTE***
This is VOID if the formal music
selections are made less than 30 days from the event
We have over
20,000 of the best songs available for your event.
Everything from 1920s and 1930s big band, to the jazz
greats, to classic rock, country, and Top 40 of every
generation including today's hits! And guess what; those
are all radio edits to avoid profanity and we do our best to
make sure content is appropriate to your crowd.
Value: $ What is your peace of mind in
knowing it is going to be done right worth?
6.
Performance Guarantees ($$
Guarantee)
$$$
Starz Entertainment Guarantees we will not
have a "NO SHOW" that
we will actually be at the venue and perform on the day
stated on your contract, (this is VOID if the start
time is amended within 30 days of the event) or we
will
DOUBLE your money back
with the exception of any Acts of God such as
floods, earthquakes, car accidents we are involved in,
death or severe illness or injury involving emergency room
and/ or hospitalization that could prevent us from
performing .
$$$
Starz Entertainment Guarantees
we will arrive at your event at least 60-90 minutes BEFORE
contracted start time (this is VOID if the start time
is amended within 30 days of the event) or
you will receive a $100 refund.
Why?
This assures
you that we am totally prepared to deliver the best DJ
Entertainment possible and that we can and will be properly
attired by the time your first guests arrive.
$$$
If your event starts late because we are
tardy, we
will refund a percentage of your event
based on how many hours are affected . 1 minute into the
hour represents effecting that hour. ! Ex: 5 minute late for a 4 hour event – refund 25%
because it affected the first hour. 61 minutes (1 hour, 1
minute ) late starting a 4 hour event. 50% refund (affected
2 hours)
Value: Once again, what is your peace of mind
worth. We are putting our money where our mouth is...
We don't deliver... you don't pay!
7. Proper
Attire Guarantee
Starz
Entertainment Guarantees
that we will be
properly attired for your event. You tell us if you want us
attired in a tuxedo, a suit and tie, or
if you are having a less formal event, a sports coat,
company polo shirt or button down shirt can be chosen. Even less
formal, a Hawaiian shirt, or tropical attire
It is up
to you.
Value: $ What is the professional tone set by
having a true professionally dressed DJ worth to you?
Every portion
of the guarantee starts with three words: "Starz
Entertainment Guarantees". It is a personal guarantee
that is what separates us from many of the other
"guarantees". Ours is in writing – and referenced
on our contract.
There is a
lot on the line during your special event. This could
represent a huge milestone in your life or a huge event to
your company or organization. Why trust your top-rate day to
a second-rate service?
Prices are
not quoted here but we can tell you if you are looking for a
$400-700 service, we are not your Disc Jockey.
So, with that
in mind...
What is the value Starz Entertainment will
deliver to me for my wedding reception?
Call (480) 830-1308 to find out more
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